FAQs & Support

Welcome to the Navakar Jewels FAQs and Support page! Here, we’ve compiled answers to commonly asked questions to assist you. If you don’t find the information you’re looking for, feel free to reach out to our support team for personalized assistance.

1. Ordering and Payment:

Q: How can I place an order?
A: You can place an order on our website by selecting the desired items, adding them to your cart, and completing the checkout process.

Q: What payment methods do you accept?
A: We accept various payment methods, including credit/debit cards and other secure payment options. For more details, refer to our Payment Policy.

2. Shipping and Delivery:

Q: Do you offer international shipping?
A: Yes, we offer international shipping. For details on shipping destinations, methods, and costs, please refer to our International Shipping Policy.

Q: How can I track my order?
A: Once your order is shipped, you will receive a confirmation email with tracking information. You can use this information to track the status of your shipment.

3. Returns and Exchanges:

Q: What is your return policy?
A: Our Returns & Exchanges Policy provides details on eligibility, timelines, and procedures for returns and exchanges. Please review the policy for more information.

Q: How do I initiate a return or exchange?
A: To initiate a return or exchange, please contact our support team at officialnavkarjewels@gmail.com with your order number and details about the items you wish to return or exchange.

4. Product Information:

Q: How can I find information about a specific product?
A: Each product page provides detailed information about the item, including materials, dimensions, and care instructions. If you have additional questions, feel free to contact our support team.

5. Contacting Support:

Q: How can I get in touch with your support team?
A: You can contact our support team via email at officialnavkarjewels@gmail.com. We are here to assist you with any questions or concerns you may have.

Q: What are your support team’s business hours?
A: Our support team is available during regular business hours. Emails received outside of these hours will be addressed promptly during the next business day.

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